For all of us at WWT, the protection of personal data is of paramount importance. When you entrust your personal data to us, we go to great lengths to ensure that personal data is held securely and used only for the purposes which you have agreed to.
We also mention some of the rights you have in relation to your personal data. Finally, there’s a bit about cookies – what they are and how to get rid of them if you don’t want them.
If you have any questions relating to how we handle your personal data, please email us at firstname.lastname@example.org
What we use your personal data for
We only use your personal data for the following purposes for this Christmas Raffle.
• To provide our services (including competition and donation facilities) to you and to administer user records;
• To process transactions between us including the purchase of tickets to the competition;
• To arrange for delivery of prizes;
• Where you opt-in to receiving WWT news and fundraising updates via email.
Who we can disclose your personal data to
We will not disclose your personal information to anyone save for the following purposes.
We will disclose your personal data to law enforcement agencies or regulatory bodies if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or we believe that such action is necessary to:
(i) comply with the law or with legal process;
(ii) protect and defend our rights and property or that of our customers;
(iii) prevent fraud;
(iv) protect against abuse, misuse or unauthorised use of our website;
(v) protect the personal safety or property of our customers or the public;
We may employ other companies to provide services for us, including for example, processing of payments in order for us to be able to provide our services to you. These companies have access to the personal information needed to perform their functions and not for any other purposes and are bound by confidentiality agreements not to disclose any information for any other purpose. This is Capen who host the processing of this Christmas Raffle on our behalf.
If at any time we wish to disclose your personal data in circumstances other than those above, we will always obtain your consent before doing so.
Cookies & sessions
What is a cookie or session? A cookie is a text string of information that a website transfers to the cookie file of the browser on your computer’s hard disk (or the memory of your mobile device) so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
To find out more about cookies, what they are used for and how to remove them, please visit the Interactive Advertising Bureau Europe’s website at http://www.allaboutcookies.org/cookies/.
If you have any questions regarding your personal data, please contact us at email@example.com
Your rights in relation to your personal data
You can request to see your personal data which we hold. If you believe that any of your personal data we hold is incorrect then you can request that we amend your personal data. You can also request that we delete some or all of your personal data which we will do on your request save where we are required by law to keep records.
Our safekeeping of your data
We will periodically evaluate your personal data which we hold to determine whether we should continue to hold it. We have implemented all appropriate technical, organisational and security procedures to protect your personal data from unauthorised access or from accidental loss or corruption. Please note that our storage of your personal data is incidental to our provision of our services to you and does not absolve you of your responsibility to back up your important information.
How to unsubscribe
We are committed to protecting the privacy of participants. Personal information that is collected from participants is used lawfully in accordance with Data Protection legislation Data Protection Act 2018. As well as processing your Raffle entries, WWT may also use your information to contact you via email with news and fundraising updates if you opt in to receiving these. In providing your information to us, you consent to us using your information for these purposes. If you do not wish WWT to contact you in this way, please email us at firstname.lastname@example.org or unsubscribe via the emails.
By using this site you consent to our collection and use of your personal data for the purposes set out above.
Need help? Don't hesitate to contact us
Is problem gambling affecting you, or those close to you?
Freephone: 0808 8020 133
Please note that your payment has been processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information “Zaffo.com-ZaffoCharity 0203 096 6265”